🔒 Privacy Policy
Privacy Policy
Last updated: June 1, 2025
📌 Introduction
RaipurDoctors (operated by PISRO Consultancy Pvt. Ltd.) takes your privacy seriously. This policy explains how we collect, use, and protect your information. By using our services, you agree to this policy.
👥 What Information We Collect
We may collect:
• Account info: Name, email, age, gender
• Health data: Blood sugar, BP, weight, symptoms (only what you voluntarily enter)
• Usage data: Features used, when and how often
• Device info: IP address, browser type, device type
• Cookies: For session management
🌞 How We Use It
Your information is used to:
• Personalize AI health tools (MediKatha, RogDiary, Symptom Checker)
• OTP verification and account security
• Service improvements
• Legal compliance
We never sell your data to advertisers.
🏠 Data Sharing
We may share with:
• Groq AI / Google Gemini: For AI analysis (anonymized)
• Brevo: For email OTP delivery
• PayU: For payment processing
• Legal requirement: If required by court order or government
We do not share your health data for marketing purposes.
🔐 Data Security
We implement:
• HTTPS encryption on all connections
• Hashed passwords (bcrypt)
• Secure session cookies
• Restricted database access
• Regular security reviews
No system is 100% secure. We will notify you in case of a breach.
📅 Data Retention
• Account data: While account is active
• Health logs: Until you delete them
• Session data: Deleted on logout
• Anonymized analytics: 24 months
You can request deletion of your account and all data.
🇦🇮 Your Rights
Under IT Act 2000 and DPDP Act 2023:
• Right to access your data
• Right to correction
• Right to deletion
• Right to data portability
• Right to object to processing
Request: hello@raipurdoctors.com
👤 Children's Privacy
We do not knowingly collect data from children under 18. If you are a parent and believe your child's data is stored, contact us immediately.
🔄 Policy Changes
We may update this policy. Major changes will be notified via email. The new version will be published on our website.
📞 Contact
For privacy questions:
PISRO Consultancy Pvt. Ltd.
Email: hello@raipurdoctors.com
Website: raipurdoctors.com